Voicemeeter is a program that acts like a microphone and allows you to control hardware as long as it's open, much like the UA console. This is the final portion - there are a couple of platforms that still don't play nicely with the Apollo but I found some free software that works - I will be testing this tonight to ensure this. Ensure the console clock is set to internal.ĪDDITIONAL SOFTWARE NEEDED FOR SOME OTHER PLATFORMS Repeat this step for the playback devices -> advanced -> Ensure the frequency matches the console. Ensure that you go into recording devices - double click on Apollo twin -> Advanced - Ensure that the default format matches the level in your UA Console. Right click on your sound icon in the Windows task tray. (Installer pack states machine does not meet requirements) In my case, this is a laptop motherboard and the Intel update does not work. In Windows 10 apparently there is no set driver you can download and it is controlled by Windows Update, this does not apply to separate peripheral cards that you can purchase for desktops. Ensure that your USB 3.0 drivers are updated as far as they can go. Perform a hardware reset on the device itself Download and reinstall the latest version of the UAD console (9.2 currently) Uninstall, remove configuration folder and remove the entries from the registry. STEPS I PERFORMED THAT DID NOT WORK BUT MIGHT BE NECESSARY FOR CLEAN INSTALL: Please see 'Additional software' for another work around. In the skype settings, I could now see a mic level going up and down, which is fantastic. I set the device to default audio and then went into the console and ensured that the console was set to HP - so I could hear it through the headphones.īooted up Skype and sure enough, everything worked! - tested on full mic levels and test calls, which were not happening before. Once this is installed, it will cycle your machine through several reboots.Īfter it was complete - the Apollo twin showed up correctly as a 'microphone' instead of a 'line in' within windows sound manager. Here is the link to the latest AC'97 Realtek drivers: So you can go back if this doesn't work.*** You can cause your system to blue screen. ***Please note - always create a system restore point prior to doing ANY driver updates. Then you can google/download it yourself. (2013) - Use a program like this to identify if it is outdated, get the version number they recommend. The one thing I hadn't checked was my sound card drivers. I downloaded one of those 'driver check' programs, driver easy or something along those lines. It took some digging but I found a version that works. If you have a realtek generic sound driver, which a lot of PC's have as standard now, you will need to update to the latest drivers. I went through all the below steps but none of them were successful, however, they may solve the issue before the final solution I found. There are a few things recommended before you do this final step but it's entirely up to you. I tested my Scarlett Focusrite 2i2 and everything worked flawlessly, so I know it was something to do with how windows was 'seeing' the Apollo. ![]() Once unplugging the USB from the laptop, the onboard mic would be detected and all the above programs would see the mic levels without issue. When in Windows sound manager- you could not see any microphone levels when testing it. Within the DAW (I use Mixcraft 7) - the Apollo works amazingly, however, I had a need to do a directed session - skype would feed the audio through the headphones (plugged into the front of the Apollo) but the mic would not be detected by the following live html 5 based VOIP programs: I spent around 12 hours digging through forum posts and working in IT, I like to fix problems. The device within your sound manager shows up as a 'Line in' versus a microphone. This is for a specific Windows 10 issue where you can record within your DAW but the microphone does not work in any other application. ![]() I-7, 8GB DDR3 RAM, 1TB HDD, NVIDIA 745M graphics, Realtek sound card. AT4040 Microphone - XLR -> Apollo Twin USB Please note this fix applies to the REALTEK Drivers only, if you have a non integrated card, this solution may not work. I found several forum posts that were close but only one that had my exact issue, which had no resolution that I could find. I got this working finally at 95% with some tweaking. Please sticky this! - I hope this helps owners troubleshoot in one comprehensive post.
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